Our Privacy Policy

Privacy Policy — Nebula Nexus AI

Last Updated: December 27, 2025

Nebula Nexus AI (“Nebula Nexus AI,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or interact with our services.

If you do not agree with this Privacy Policy, please do not use our website or services.

1) Who We Are (Contact Info)

Nebula Nexus AI

Swedesboro, New Jersey, USA

Phone: 609-337-3839

Email: [email protected]

2) Information We Collect

We may collect the following categories of information:

A) Information You Provide to Us

Contact details (name, email, phone number, company name)

Inquiry details (messages you submit, project details, service requests)

Scheduling details (if you book a call/appointment)

Billing and transaction data (if you purchase services; note: payment details are typically handled by third-party payment processors)

B) Information Collected Automatically

When you visit our website, we may automatically collect:

Device and browser data (IP address, browser type, device type, operating system)

Usage data (pages visited, time on site, clicks, referring/exit pages)

Cookies and similar technologies (see Section 6)

C) Information from Third Parties

We may receive information from:

Analytics providers (e.g., website traffic measurement)

Advertising platforms (if used)

CRM, scheduling, or communication providers (if you submit data through those tools)

3) How We Use Your Information

We use information to:

Provide and operate our website and services

Respond to messages, requests, or support inquiries

Schedule and manage calls/appointments

Deliver services (including automation setup, AI workflows, integrations)

Improve our website, offers, and user experience

Send service updates, administrative messages, and (where permitted) marketing communications

Prevent fraud, abuse, or security issues

Comply with legal obligations

4) How We Share Your Information

We do not sell your personal information in the traditional sense. We may share information in these cases:

A) Service Providers

We may share information with vendors that help us operate, such as:

Website hosting

Analytics tools

CRM systems

Scheduling tools

Email/SMS/communications platforms

Payment processors

These providers are permitted to use your information only to perform services for us.

B) Legal and Safety

We may disclose information if required by law, court order, or if we believe disclosure is necessary to:

Comply with legal process

Enforce our policies

Protect our rights, safety, or property

Protect users or the public

C) Business Transfers

If we are involved in a merger, acquisition, financing, or sale of all or part of the business, information may be transferred as part of that transaction.

5) Client Data (If You Hire Us)

If you become a customer, you may provide data that belongs to you or your customers/leads (“Client Data”) for the purpose of delivering services (e.g., CRM records, customer contact lists, call transcripts, chat logs, automation workflow data).

In that context, Nebula Nexus AI generally acts as a service provider/processor for Client Data.

We use Client Data only to provide the services you request and as directed by your agreement with us.

You are responsible for ensuring you have the legal right to share Client Data with us and that you provide any required notices/consents to your customers.

6) Cookies and Tracking Technologies

We may use cookies and similar technologies (like pixels or local storage) to:

Remember preferences

Understand how visitors use the site

Improve performance and user experience

Measure marketing effectiveness (if applicable)

You can control cookies through your browser settings. Disabling cookies may impact how the website functions.

7) Your Choices

Depending on your location and applicable law, you may have rights to:

Request access to personal data we hold about you

Request correction of inaccurate data

Request deletion of your data (with certain legal/contractual exceptions)

Opt out of marketing emails (use the “unsubscribe” link if provided, or email us)

To make a request, contact us at [email protected]

.

8) Data Retention

We keep personal information only as long as necessary for:

The purposes described in this policy

Providing services

Legal, accounting, or reporting requirements

Resolving disputes and enforcing agreements

9) Security

We use reasonable administrative, technical, and physical safeguards to protect information. However, no system is 100% secure, and we cannot guarantee absolute security.

10) Children’s Privacy

Our website and services are not intended for children under 13, and we do not knowingly collect personal information from children.

11) International Visitors

If you access our website from outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ from your jurisdiction.

12) Do Not Track Signals

Some browsers offer “Do Not Track” (“DNT”) settings. At this time, our site may not respond to DNT signals in a uniform way because there is no consistent industry standard.

13) Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites. Review their policies before providing personal information.

14) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last Updated” date.

15) Contact Us

If you have questions or requests about this Privacy Policy, contact:

Nebula Nexus AI

Swedesboro, New Jersey, USA

Phone: 609-337-3839

Email: [email protected]